POLICIES

Guarantee
We take great pride in delivering exceptional products to you. Your patronage and loyalty are important to us. Every customer is special and each sale carries our guarantee of quality. If you have questions or comments, please call (800) 226-5891 Monday through Friday 9am to 5pm EST.

Warranty

All warranties on our products are that of the manufacturer. Innovative Bowling Products agrees to repair or replace any product or part thereof, or its manufacturer, when necessary, as a result of defects in workmanship or material arising within one year from the date of purchase. This applies only to the original purchaser and must be returned to Innovative Bowling Products, prepaid, accompanied by a copy of the invoice. This warranty shall not apply to any product or component thereof which has been repaired or altered outside the factory, nor due to misuse, negligence or accident. In no event will Innovative Bowling Products be liable for any incidental or consequential damages.

Returns

No returns accepted without prior consent.  Merchandise must be shipped prepaid to Innovative Bowling Products.  Returns made for reasons other than defective merchandise or Innovative Bowling Products error will be charged a 15% restocking fee.

Delivery

Every attempt is made to ship all orders the same day they are received.  Warehouse staff shall have the right to ship the fastest, cheapest method possible.  Unless otherwise noted, UPS will be used within weight restrictions.   Save C.O.D. charges by sending a check or prepay by credit card.

FOB

All prices are net and FOB.

Terms

Our terms are prepaid or C.O.D., also accepted for your convenience MasterCard, Visa, Discover Card and American Express.

Prices

Subject to change without notice and those in effect at date of shipment will apply.

Copyright © 2009 Innovative Bowling Products